help article

How do I update my payment method?

To change your payment method or card information, go to Settings from the Main Dashboard.

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Under the Plans & Billing tab, click the Update Payment Method button.

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Then you can update your payment method on your account.

Common Reasons for Failed Payments

If you receive an error message, it may be due to the following reasons:

  • Insufficient funds
  • Wrong card details
  • Expired card
  • EU Photographers may have greater restrictions on subscription payments - contact your bank to approve the transaction, or link your card to PayPal and add PayPal as the payment method instead.

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